Returns Policy

Due to the nature of collectible trading card sales, all purchases are final. We do not accept returns or exchanges for any reason, including:

• Change of mind or buyer's remorse
• Finding the same card at a lower price elsewhere
• Purchasing duplicate cards by mistake
• Dissatisfaction with card artwork, set, or rarity
• Disagreement with the condition assessment after purchase

By completing a purchase, you acknowledge and agree that the sale is final and non-refundable.

Why All Sales Are Final

The Pokémon card market is highly dynamic and collectible in nature. Card conditions are carefully assessed, photographed, and described prior to listing. We invest significant time in accurately grading and presenting each card. Accepting returns would create opportunities for card-switching, condition disputes, and fraud that could harm our ability to serve all customers fairly.

We encourage all buyers to review card photos and condition notes, and to ask any questions before purchasing.

How to Contact Us

To submit a claim, reach out via our contact page with your order number and supporting photos. We respond to all inquiries within 1 business day.

• Include your order number in the subject line
• Attach clear photos of the card(s) and packaging
• Claims submitted more than 48 hours after delivery may not be eligible

Condition Grading Disclosure

All cards are graded using standard TCG condition terminology: Mint (M), Near Mint (NM), Lightly Played (LP), Moderately Played (MP), Heavily Played (HP), and Damaged (D). Condition assessments are subjective. Minor variations between buyers and sellers are not considered "significantly not as described" and do not qualify for a return or refund.

Chargebacks & Disputes

We take fraudulent chargebacks very seriously. Filing a chargeback for a transaction, particularly where the item was delivered as described will result in a permanent ban from our store and will reported.

We always prefer to resolve issues directly. Please contact us before initiating any dispute.

Thank you for understanding our policy. Happy collecting!