Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights regarding your data. By using our website or placing an order, you agree to the practices described in this policy.

Information We Collect

Information You Provide Directly

When you make a purchase, create an account, or contact us, we may collect:

• Full name
• Shipping and billing address
• Email address
• Phone number (if provided)
• Payment information processed securely through our payment processor; we do not store full card numbers
• Communications with us, including messages, inquiries, and dispute correspondence

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and referral URLs
• Cookies and similar tracking technologies (see Section 6)

Information from Third Parties

If you purchase through a third-party marketplace such as eBay, TCGplayer, or Whatnot, that platform may share limited information with us as part of completing your order. Their privacy policies govern the data they collect.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and delivery
• Communicate with you about your order, including tracking and updates
• Respond to your questions, concerns, or support requests
• Prevent fraud, unauthorized transactions, and abuse
• Comply with legal obligations
• Improve our website, listings, and customer experience
• Send you occasional store updates you may opt out at any time

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

How We Share Your Information

We only share your personal data in limited circumstances.

Service Providers

We work with trusted third-party service providers to operate our store, including payment processors (PayPal, Stripe), shipping carriers (USPS, UPS, FedEx), e-commerce platforms (eBay, TCGplayer, Shopify), and email service providers. These providers are only permitted to use your data as necessary to perform their services and are bound by confidentiality obligations.

Legal Requirements

We may disclose your information if required by law, legal process, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a sale, merger, or transfer of our business, your personal information may be transferred to the new owner, subject to the same privacy protections described in this policy.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Order records are typically retained for a minimum of 3 years for tax and legal compliance. You may request deletion of your data at any time (see Section 7).

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data, including:

• SSL/TLS encryption on our website
• PCI-compliant payment processors we never store full credit card numbers
• Limited access to personal data on a need-to-know basis

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to continuous improvement of our practices.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. We use:

• Essential cookies required for the website to function (shopping cart, session management)
• Analytics cookies help us understand how visitors use the site (e.g., Google Analytics)
• Preference cookies remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our site.

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access request a copy of the personal data we hold about you
• Correction request correction of inaccurate or incomplete data
• Deletion request deletion of your personal data, subject to legal limitations
• Opt-out of marketing unsubscribe from promotional communications at any time
• Data portability request a portable copy of your data where applicable

To exercise any of these rights, please contact us directly. We will respond within 30 days. Certain data may need to be retained for legal or transactional purposes.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child under 13 has provided us with personal data, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites such as marketplaces or social media platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, please contact us directly.

GDPR European Users

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and port your data. Our lawful basis for processing your data is the performance of a contract (fulfilling your order) and legitimate interests (fraud prevention, service improvement). You may lodge a complaint with your local supervisory authority if you believe your rights have been violated.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please reach us via our contact page. We are committed to addressing your concerns promptly and transparently.

Thank you for trusting us with your information your privacy is important to us!